Contact us
Privacy and Cookies Statement

Privacy Notice

Information about our website

Alta Signa (“Alta Signa”, “we” or “us”) is an established Managing General Agency dedicated to the Continental European Specialty Insurance market where we aim to be the preferred trading partner of regional, national and pan-European insurance brokers servicing commercial and corporate clients locally.

We are committed to protecting your privacy and we provide this Privacy Statement to inform you about the type of information we collect from you online and how we use, share, and protect that information. This Privacy Statement applies to personal data and other information we collect from or about visitors to, or users of, our websites. This Privacy Statement does not apply to any other products or services or to information collected in any other way or for any other purpose.

What information we collect

Alta Signa is committed to ensuring that any personal data it holds is processed fairly, held securely and destroyed once there ceases to be a legitimate business purpose to retain it. All personal data shall be processed and stored in accordance with the EU General Data Protection Regulation ("GDPR").

Insurance can involve the use and disclosure of your personal data by various insurance market participants such as intermediaries, insurers and reinsurers. 

There may be insurance policies where we request and hold personal data in the course of quoting and administering contracts. Additionally, there may be instances where personal data may be used to comply with legal and/or regulatory requirements or to protect Alta Signa’s legal position in the event of legal proceedings.

The lawful basis under GDPR used by Alta Signa to process personal data are:

  • In the course of administering insurance contracts and/or
  • Where specific consent has been provided to such processing. 

We also may collect information that is related to you but that does not personally identify you, such as your computer’s operating system, browser, and information regarding your use of and activities on our websites or applications. 

Please also see the reference below on cookies and other electronic tools used for the collection of such information.

Your rights

Under GDPR you have the following rights in relation to personal data that Alta Signa holds:

  • The right to be informed - you are entitled to concise and transparent information about what information we hold about you, why we use it, who else we may share the information with and why and the period for which the personal data is stored.
  • The right to request details of the personal data which we hold about you.
  • The right to rectification - this includes the correction of incorrect personal data.
  • The right of erasure - where personal data is no longer needed for the purposes for which it was collected and used and/or if you object to or withdraw your consent to the processing of personal data and there is no legitimate reason for Alta Signa to keep the information.
  • The right to restrict processing activities - if the accuracy of your personal data is challenged and/or if Alta Signa no longer needs the personal data for the activity it was collected for.
  • The right to object to personal data being processed.

How we use your information

We may use personal data or other information we collect from or about you to provide the information, products or services you request or which we think may be of interest to you, to communicate with you, to improve our websites, applications, services, and products, including by developing data analytics and reports about your and others’ use of them, to fulfil any other purpose for which you provide the information; and as otherwise required or permitted by law.

How we share your information

We do not sell or rent your personal data or other information.  We may share your information with our affiliates and subsidiaries and with any third parties who provide services on our behalf.  Such third parties may be located around the world, including in countries that require a different level of data protection than the European Union.  

Third-party service providers receiving personal data are expected to maintain privacy and security protections that are consistent with Alta Signa’s Privacy and security policies. These companies are authorised to use your personal information only for the purposes for which it was originally intended or as required or permitted by law. However, unless otherwise dictated by law or agreement, Alta Signa is not responsible for any improper use by such parties.

We also reserve the right to disclose your personal data or other information as required by law or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.

IP addresses and cookies

When you visit our website our server will automatically record your IP address together with the date, time and duration of your visit. This information does not identify you as an individual, but identifies the computer or other device you use to access the website. We do not monitor this information.

During the course of your visit to our website, we may also automatically download short text files called "cookies" to your computer. We do not use cookies to identify you, just to improve your experience of the site. You are not obliged to accept a cookie that we send to you, and you can in fact modify your browser so that it will not accept cookies.  

Essential cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are needed for essential functions such as sharing data and calendar features.  You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation and 'keep me signed in' and 'remember me' features.


We have implemented reasonable administrative, technical, organisational, and physical measures designed to prevent unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss of personal data.

Access to your personal data

You have the right to request a copy of the personal data we maintain about you and, in some cases, to request the blocking, modification, or deletion of such data.  To make such a request, please contact us using the information provided below. 

Modifications to this privacy statement

We may modify this Privacy Statement from time to time.  All such changes will be reflected on this page and the date of revision will be noted at the top of the Privacy Statement.  We encourage you to review this page regularly to be informed about how we collect and use your personal data and other information.

Your right to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at The supervisory authority in Belgium is the Data Protection Authority who may be contacted at:

How to contact us

If you have any questions about this Privacy Notice, or about the information we hold about you, then you can contact us in the following ways.


By letter:

Data Protection Officer

Alta Signa Ltd,

7th Floor,

1 Minster Court,

Mincing Lane,

London EC3R 7AA.


Data Protection Officer

Alta Signa Europe BV,

Stephanie Square Centre,

Avenue Louise 65, box 11,

1050 Brussels.


By email:

Or by phone: + 32 2 535 7975 (Alta Signa Europe BV only)